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FAQs

Modern Cleaning | Frequently Asked Questions

We are required to collect 6% sales tax on orders from or delivered within the state of South Carolina. No other orders will be charged sales tax. 

Please contact us within 7 days after delivery and we will have the correct item sent to you as quickly as possible. If notified after 7 days, we will not be able to correct the order. 

Please Contact Us with the specifics of your order request.

We offer free ground shipping on all orders over $250.

We ship UPS ground on all orders.

Modern Cleaning only sells brand new products.

Once an order is placed, it can only be cancelled or changed before the product has been shipped.

Modern Cleaning makes no expressed or implied warranty for any merchandise sold. All warranty claims must be made by the purchaser directly with the respective manufacturers or their representatives.

Your card will be charged after your order is submitted. 

Please open the package and inspect the product for damage as soon as the package is delivered. If your product shows sign of damage, please notify us at within 3 days of receipt. Damages to the shipping carton do not constitute a damage claim.  

No. Our shipping partner, UPS, must ship to a physical address.

We only ship within the United States.


 

Modern Cleaning - Carpet and Rug Seal of Approval   Modern Cleaning - Green Seal Certified    Modern Cleaning - International Executive Housekeepers Association      Modern Cleaning - Worldwide Cleaning Industry Assocation      Modern Cleaning - Cleaning Industry Research Institute

 

 

Contact Us

2030 Harley Street | North Charleston , SC 29406
Phone: 1-843-569-4699
Toll Free: 1-877-214-4942
mail@moderncleaning.com  

If you are interested in a "Professional Home Cleaning" please visit our Residential Cleaning Website at www.castle-keepers.com

 

 

About Us

Since 1994, we have performed over a quarter million home cleanings. We knew early on that technology would help us grow our business.  We believed there was a better way. 

After years of research and evaluation, we now have the foundation of a chemical free cleaning system that we stand behind and recommend.

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